How to pay your invoices
You can pay by online transfer. Our bank details are stated at the bottom of invoice.
Download invoices and delivery order (DO)
An automated invoice email will be emailed to you within 2-3 days after delivery. Each invoice email contains a unique tracking number and the URL.
How do I change or cancel my order?
After you place an order, at any given time before the actual delivery day, you can call our general line at 018-668 2232 of any changes you need to the order.
What if my items are damaged or I was sent the wrong items?
We will exchange any damaged, wrongly sent items or unsatisfactory items that you ordered within 5 days. All items must be in their original packaging, unused and have not been consumed.
How long will it take for me to receive the goods?
It takes 2-3 work days for delivery unless otherwise stated.
Where are your coverage areas?
Currently we service Petaling Jaya and parts of the Klang Valley - call us to find out if we cover your area as we continuously expand. You can also leave your feedback via our enquiry form or email hello@zuppa.com.my and we will contact you once we start covering your office area.
Is there a minimum order?
A minimum order of RM50 is required per delivery.
What are the delivery fee’s like?
The delivery is FREE if you purchase above RM280 in a single delivery for most of the areas in KL and Klang Valley.
How are you priced vs supermarkets or other suppliers?
With our big big focus on convenience and quality, we spend a lot of time and money in training and getting reliable equipment/supplies to be your best supplier. Even with this, you'll be happy to find us very competitively priced when compared to big supermarkets, independent shops and even online stores.
Why should my company choose you?
Because Zuppa changes your life forever and ever. Okay, might sound a little bit too much! Well ,we do change your life, by making your life simpler and better; it is our mission. From reducing your many calls and follow ups to multiple suppliers, and to you not needing to check your office stocks to